Deposits with Motorphilia

We keep our process simple and transparent. Here’s how deposits work with us:

1. Fully Refundable Until a Car Is Secured

Every deposit you make is 100% refundable if you decide not to move forward. If you do buy a car from us, your deposit is applied directly toward your purchase price.

2. When a Deposit Becomes Non-Refundable

Once we place a winning bid and secure a car for you, your deposit is no longer refundable. At that point, your deposit becomes a partial payment toward your vehicle.

3. Special Case: Financing Through a Lender

If you’re financing the full purchase price, your deposit is refunded after funding is complete. Because banks take time to finalize payment, this refund may take 2–4 weeks after your vehicle is delivered.

4. Special Case: Deposit on a Vehicle in Our Inventory

If you place a deposit on a vehicle we already have in inventory, that deposit is not refundable. By doing so, you are literally asking us to turn away other business on your behalf, and that represents a real cost to us.

5. Why This Matters

Your deposit shows us you’re serious, so we can dedicate time, effort, and resources to finding your vehicle. This protects both you and us: you know your request is prioritized, and we know we’re securing cars for committed buyers.

Summary

Before a car is won → Deposit is 100% refundable
After a car is won → Deposit is applied as partial payment (non-refundable)
If fully financed → Deposit is refunded once lender funds are received (2–4 weeks post-delivery)
If placed on in-stock inventory → Deposit is non-refundable because we are holding the car exclusively for you

Reviews

Sravanesh Muralidhar

Bought a Hyundai Ioniq EV from Aaron and his crew and it's the best car I've owned. Aaron was knowledgeable, responsive, honest, and friendly. The best car buying experience I've had and he and his crew made it easy. If you want an honest dealer who gives you reasonable prices on cars he personally checked and verified himself, look no further. Thank you, guys.

Kyle Benton

Had a great experience purchasing my Tesla Model X from Motorphilia! Aaron was professional, knowledgeable, and easy to work with throughout the entire process. He made buying a vehicle from out of state simple and stress-free. Great communication and customer service from start to finish. Highly recommend Aaron and the team at Motorphilia!

Trevor Temple

We had a great experience working with Aaron. He took the time to understand what we were looking for and helped us find the right vehicle at a price that fit our budget. We never felt pressured, and the process was straightforward and easy. We really appreciate his help and would definitely recommend Motorphilia to anyone looking for a vehicle!

DJ Thomas

Aaron helped us find our first Tesla and we love it! After searching for an economical vehicle for a few weeks, we decided to take a shot at Tesla. Aaron helped us locate a great deal and got it in, checked out and out to us within the same week at a great price!

Riley Younger

Even in the mix of their own crazy morning my wife and I both received amazing customer service from them! They went more than just out of their way to make sure we walked away with the exact car we wanted. They provided perfect solutions and answers for each and every problem or question we had! They made the whole process simple and easy!

K Miller

Aaron at Motorphilia and his team are great! He found exactly what we were looking for and did a great job making it look awesome! He had great some ideas and did everything we asked and more! Definitely will be back for our next ride! Thank You!

Joshua Johnson

Aaron knows his Teslas and we had an amazing buying experience with him. He has also been great at answering our questions and concerns after purchasing. We would greatly recommend him to anyone who is looking to buy an automobile.

Google rating: 4.8/5 based on 62 Google reviews. See all our Google reviews